PromptPerfect not working? It's shutting down.
If PromptPerfect won't take your signup, won't log you in, or the extension has stopped responding — it's not you, and it's not an outage. Jina AI is discontinuing PromptPerfect, with full shutdown on September 1, 2026, following Elastic's acquisition of the company. Here's the timeline, what it means for your data, and where to go from here.
Shutdown timeline
- October 9, 2025Elastic completes its acquisition of Jina AI, PromptPerfect's parent company.
- June 2026PromptPerfect closes to new signups. Existing users keep access.
- September 1, 2026Full shutdown — web app, extension, and API go offline.
What to do right now
- Try to export your data— if you can still reach the site, Settings → Data → Export. There's no announced recovery path once it's fully dark.
- Cancel any pending renewal — check your card statement for a Jina AI / PromptPerfect subscription and stop it.
- Pick a replacement while your workflow is fresh — the 10-minute migration guide walks through rebuilding your prompts, and the feature-by-feature comparison shows what maps to what.
Common questions
Why is PromptPerfect not working?
PromptPerfect is being discontinued by Jina AI, its parent company, following Elastic's October 2025 acquisition of Jina AI. New signups closed in June 2026, and the service goes fully offline September 1, 2026. If you can't sign up, can't log in, or features are failing, it's the wind-down — not a temporary outage.
Can I still get my prompts out of PromptPerfect?
If the site is still reachable for you (before or shortly after September 1, 2026), log in immediately and use Settings → Data → Export to download your prompt archive as JSON or CSV. After the service goes fully dark, there is no published recovery path — Jina AI has not announced a post-shutdown data retrieval option, so treat any remaining access window as your last chance.
Is there a tool that does what PromptPerfect did?
The same core function — rewriting a rough prompt into a structured, higher-quality one — is what PromptAI does, delivered as a Chrome extension that works inside ChatGPT, Claude, Gemini, Copilot, and Perplexity, plus a macOS app with a global ⌘⇧P hotkey for Claude Code, Cursor, and any text field. There's a free no-signup demo to compare output quality yourself.
Is PromptPerfect's API shutting down too?
Yes — the September 1, 2026 shutdown covers the whole product: web app, Chrome extension, and API. If you have the API wired into a workflow, you'll need a replacement before that date; PromptAI's primary surfaces are its extension and desktop app, with API access on the roadmap for paid plans.