Privacy Policy

Introduction

PromptAI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, Chrome extension, and services.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Password (stored securely using industry-standard hashing)
• Payment information (processed securely by Stripe)

Usage Data

When you use our services, we collect:

• Text you submit for prompt enhancement
• Enhanced prompts generated by our service
• Usage statistics (number of prompts enhanced, feature usage)
• Device identifiers for session management

Chrome Extension Data

Our Chrome extension collects:

• Text you select for enhancement (only when you actively use the extension)
• License key for authentication
• A unique device identifier stored locally in your browser

The extension does NOT collect browsing history, personal data from web pages you visit, or any information unless you explicitly select text and request enhancement.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our prompt enhancement service
• Process your transactions and manage your subscription
• Send you service-related communications
• Improve and optimize our services
• Enforce our single-device policy per account
• Protect against fraud and unauthorized access

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data:

• All data is transmitted using TLS/SSL encryption
• Passwords are hashed using industry-standard algorithms
• Payment data is processed by Stripe (PCI-DSS compliant)
• We use secure cloud infrastructure with regular security updates

Data Retention

We retain your account information for as long as your account is active. Prompt history may be retained for service improvement purposes. You can request deletion of your data by contacting us at support@promptai360.com.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We share your data only with the following service providers, solely for the purposes described:

• OpenAI: We send the text you submit for enhancement to OpenAI's API to generate improved prompts. No personal account information is shared with OpenAI.
• Stripe: When you subscribe, your payment information is sent directly to Stripe for secure payment processing. We do not store your full card number.
• Google: If you choose to sign in with Google, we receive your email and name from Google OAuth. We do not access any other Google account data.

We may also disclose your information if required by law, to protect our rights, or to comply with legal processes.

Third-Party Services

Our infrastructure uses the following services:

• Vercel: Website hosting (processes server logs)
• Railway: Backend API hosting (processes server logs)

These providers may process technical data (IP addresses, request logs) as part of their hosting services, subject to their own privacy policies.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt out of marketing communications

Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking cookies for advertising purposes.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@promptai360.com